Truly instant refunds. Happy customers. No risk. Only by Refundid.
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With Refundid your customers are guaranteed their refund within seconds of lodging their return.
We pay your customers their refund directly from our pocket. Only by Refundid.
Receive the items, review, inspect and only pay us back for items returned in a satisfactory condition.
How it Works
Truly instant refunds with absolutely no risk. Only by Refundid.
The
We pay your customers their refund in seconds
Customers ship their return back to your store
Review the items before you pay us back
The
Avg. Increase in repurchases
Avg. Increase in repurchase AOV
Faster customer repurchase rate
Integration
Refundid currently supports a wide variety of integration options.
Not using a platform?
Refundid offers custom installation. Contact us to learn more.
FAQ
How long does it take to get my refund?
Refundid pays your refund to your debit card instantly. Usually, the funds will appear in the bank account attached to your debit card in seconds, however it can take up to 30 minutes.
Can I use Refundid if I purchased my order with a buy now pay later service, like Afterpay or Zip?
Absolutely! Refundid works with all payment gateways meaning you can still receive an instant refund with Refundid if you originally purchased your item with a Buy Now Pay Later (BNPL) service such as Afterpay, Zip or Klarna.
Simply follow the usual Refundid process to receive an instant refund with one of our partner stores. After that, you can then use the money that you receive instantly from Refundid to repay your outstanding balance with your BNPL provider.
Please note, when using the Refundid platform your payments with your BNPL service will not be automatically cancelled. You will need to repay your BNPL provider with the money that is sent by Refundid.
How do I get my first refund?
So, you’ve received an item from a store that offers Refundid, you’re not totally satisfied and would like a refund?
All you have to do is set up a Refundid account and follow our simple 3 step process!
To set up your account, simply follow the prompts starting from the sign-up tab found here. Once you’ve created your account, you can start your refund process through your personalised dashboard.
Got questions?
Check out our help centre or contact our customer success team.