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Customer visibility, like no other

A customer app available for all customers to lodge, track, and monitor all their returns.

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return history

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Lodgement

All returns in one location

A singular location for your shoppers to view all of their returns.

Access next steps and return receipts to keep on top of each return.

View and download return shipping information.

Easily access customer-specific exclusive discounts.

Refundid app check return status

Lodgement

Curated shopping experience

Personalised experiences to further drive repurchases and sales.

An easy-to-use shopping experience to help customers find what they want.

Exclusive discounts and sale periods available on demand.

Return-related product recommendations to get customers back to your store.

Lodgement

Lodge a return from anywhere

Helping customers lodge all their returns from one location.

Easily start a return at any Refundid retailer directly from the Refundid app.

Sync all lodged returns directly to your history.

Automatically feed account information from the app into the user journey.

More ways to automate your returns

Here's what else Refundid handles.

Instant refunds

Instant refunds for your customers, before they’ve sent back their order. 100% risk free to you

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Instant exchanges

An instant exchange solution anyone can offer. Zero risk and zero changes to your returns process

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Drop-off & in-store returns

Deliver a consistent returns experience for your customers across online and in-store

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Case studies and data

Hear directly from our retailers. See the success they've achieved with using Refundid

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Integrated

Built to fit into your tech stack

With a range of pre-built & custom integrations, let us take care of implementation and reduce the time to go-live.

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Insights

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